We are DomaiNesians!

DomaiNesia makes registering domain and web hosting easy for everyone, focusing on quality without compromising costs. Started as a small start up company, we have grown to be one of the prominent players in the industry. Since 2009 DomaiNesia has been providing reliable, scalable and secure web hosting solutions for individual and business of all sizes. We always strive to deliver the best experience to our customers by leveraging effective and efficient automation system to strip hassles. We are dynamic and innovative business and are seeking energetic and highly passionate people to be a part of our expanding team.

Comfy workplace

Comfy workplace

We are not fans of cubicle

Work-life Balance

Work-life balance

Well, sometimes work ≠ life

Snacks for health

Free refreshment

Free snacks and drinks

Health Coverage

Health coverage

BPJS & Health Insurance by GENERALI

Paid vacation

Paid vacation

We fly to exotic spots each year

Competitive salary

Competitive salary

Base salary with performance-based bonus

Smart casual look

Casual outfit

We wear t-shirts and sneakers, sometimes Batik

Supportive team

Supportive team

We are team player, work as a team, fail as a team

Free website

Free website

We really want you to be able to express your thoughts and ideas

Play for happiness

Games

PlayStation 4, Board games, Nintendo 3DS (and more)

Training support

Training support

We will fund your courses and training

Work in a fun, creative, friendly, collaborative space in Yogyakarta city center.

Open Positions

Detail

Full-time salaried position in our Jogja-based headquarter

Roles

  • As Customer Support Specialist at DomaiNesia, you are responsible to provide guidance in solving customers' issues and deliver clear information about our product.

Primary Responsibilities

  • Answer incoming phone, support ticket, and online chat requests as well as comfortable in face to face interaction;
  • Assist customer to solve their issues;
  • Provide clear information to customer's query;
  • Maintain a friendly environment, and also can address customer's complaint gracefully.

Requirements

  • Willing to work in shift, especially midnight and weekend shift;
  • Posses profound understanding of our product;
  • Embodies PACTA (Patience, Attentive, Clear Communication, Time Management, Adaptive);
  • Capable to handle the unexpected;
  • Good team player.

Detail

Full-time salaried position in our Jogja-based headquarter

Roles

  • As Technical Support Specialist at DomaiNesia, you are responsible to provide guidance in solving customers' issues and deliver clear information about our product.

Primary Responsibilities

  • Answer incoming support ticket and online chat requests from our customers as well as comfortable in face to face interaction;
  • Resolve technical issues and provide support to resolution;
  • Maintain current hosting environment in both a Linux and cPanel Servers;
  • Provide support for customer hosting specific issues including debugging customer sites to aid in problem resolution as well as customer initial setup of sites;
  • Ensure servers are kept up to date and running;
  • Maintain a highly available environment to minimize interruption to customers;
  • Monitor the health of the entire hosting environment.

Requirements

  • Willing to work in shift, especially midnight and weekend shift;
  • Posses excellent problem-solving skills;
  • The capacity to work well within a team;
  • Attention to detail and logical thinking;
  • Expert knowledge in how operating systems and server works;
  • The capacity to clearly explain a technical problem to a customer;
  • Outstanding listening and questioning skills.

Skills

  • In-depth knowledge of both Linux server and Linux command-line;
  • In-depth knowledge of WHM/cPanel;
  • In-depth knowledge of Networking;
  • Excellent understanding of DNS, SMTP, IMAP, POP, FTP, SSH, Database;
  • Excellent understanding of CMS / WordPress;
  • Excellent understanding of Web Server;
  • Excellent understanding of Linux / Server troubleshooting.

Detail

Paid Internship in our Jogja-based headquarter

Roles

This program is your opportunity to learn by doing. We invite students and fresh graduates to join our team as Interns with an opportunity of future employment. Interns will collaborate on challenging projects across many functions with our talented leaders - many of whom were Interns themselves. This Internship program is flexible from 6 to 12 weeks.

Available Roles:

  • Content Producer (Dept. Marketing)
  • Visual Designer (Dept. Marketing)
  • Backend Developer (Dept. Engineering)

Apply Now!

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